Privacy policy

1. Introduction

Oku Prints ("we," "us," or "our") operates the website okuprints.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our site, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

When you place an order or create an account, we may collect:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number (optional)
  • Payment information (processed securely by our payment providers; we do not store full credit card numbers)

2.2 Automatically Collected Information

When you browse our site, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on pages
  • Device identifiers

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order processing: To fulfill and ship your orders, process payments, and send order confirmations and shipping updates.
  • Customer support: To respond to your inquiries, resolve issues, and provide assistance.
  • Marketing communications: To send promotional emails and newsletters (only with your explicit opt-in consent; you may unsubscribe at any time).
  • Site improvement: To analyze usage patterns and improve our website, products, and services.
  • Legal compliance: To comply with applicable laws, regulations, and legal processes.

4. Sharing Your Information

We share your personal information only with the following third parties, solely for the purposes described:

  • Printify: Our print-on-demand manufacturing partner. We share your name and shipping address so they can produce and ship your order.
  • Shopify: Our e-commerce platform provider. Shopify processes and stores your order data on our behalf.
  • Payment processors: Your payment information is processed by third-party payment providers (e.g., Stripe, PayPal). We do not store your full payment details.
  • Pinterest: We use the Pinterest API to share product images and links on our Pinterest boards. This site and app are not endorsed by, affiliated with, or sponsored by Pinterest, Inc. We do not sell, redistribute, or sublicense any Pinterest content or Pinterest-derived data to third parties. If you disconnect your Pinterest account or revoke access, we will promptly delete all Pinterest-derived data associated with your account from our systems.
  • Analytics providers: We may use services such as Google Analytics to understand site usage. These providers collect anonymized data.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Cookies

Our website uses cookies and similar tracking technologies to:

  • Remember your preferences and cart contents
  • Authenticate your session
  • Analyze site traffic and usage
  • Deliver relevant advertisements (if applicable)

You can control cookie settings through your browser preferences. Disabling cookies may affect some site functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for a minimum of 5 years for tax and legal compliance purposes.

7. Your Rights

7.1 General Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Request data portability
  • Withdraw consent for marketing communications

7.2 GDPR (European Economic Area)

If you are located in the EEA, you have rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your data is: (a) performance of a contract (order fulfillment), (b) legitimate interest (site improvement, fraud prevention), and (c) consent (marketing emails). You may exercise your rights by contacting us at okuprints@gmail.com.

7.3 CCPA (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your CCPA rights, contact us at okuprints@gmail.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption for data transmission, secure payment processing through PCI-compliant providers, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.

10. International Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and countries where our manufacturing partners operate. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our site after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Oku Prints
Email: okuprints@gmail.com